RETURNS

ALL ORDERS

Your order will always include detailed instructions for replacing or crediting an item. To return an item, please follow these steps:

  1. Return Center: Ship all returns to the return center address provided at the bottom of your invoice, using your preferred carrier and shipping method.

  2. Return Form: Include a properly completed return form to help us process your return quickly.

  3. Condition: All returned items must be in their original condition—unused, with all hang tags attached, all parts/accessories included, and packaged as new.

PROCESSING TIME

Please allow up to 72 weekday hours from the date we receive your return for your refund request to be processed. Delays may occur during new releases, holidays, and sales. We appreciate your patience!

INCORRECT OR WRONG ITEM

If you receive an incorrect or damaged item, please contact our Customer Service team for assistance in securing a replacement.

 

Customer Care